Canadian Tire
turns 100!

Yes! We provide an option where you can specify the dimensions of your existing tree and use it as a placeholder and decorate using our Canvas ornaments.

Once you’ve placed your order, you can monitor its status just like any other order at canadiantire.ca using the information provided in your order confirmation email. If you’re having trouble with your order, you can contact Customer Support for further assistance on 1-866-SHOP-CTR (1-866-746-7287)

The ornament assortment on the Canadian Tire VR Tree Decorator experience is just a glimpse into the vast collection you can find at our stores. If you’re looking to purchase something that can’t be found in the VR Tree Decorator experience, please visit your local store or check out canadiantire.ca to place an order. 

The VR Tree Decorator will be updated with the available inventory for your closest Canadian Tire location, so you’ll be able to keep track of availability as you decorate.

But if we do run out of something, or if you switch store locations at checkout, you can always look in-store or online for a substitute. We carry over 800 ornaments, so we know you’ll find something you love!

Once you’re done designing your perfect tree, you’ll be able to get a link of your wishlist to your email. Click on the link whenever you are ready and it will take you to our online Canadian Tire store, canadiantire.ca. Since we are very close to Christmas eve, we might very quickly run low on inventory, so you might have to take a printout of your wishlist and visit your local Canadian store. Our associates are always ready to assist you in picking up the tree and the ornaments from the aisle, that you choose to design your virtual tree.

When you first open the VR Tree Decorator, we’ll automatically set you up with the Canadian Tire closest to you. Once you’ve decorated your tree, you’ll have the option of changing Canadian Tire locations before checking out.

Remember that different locations may have different decoration availability.

The VR Tree Decorator lets you decorate the perfect tree with ornaments from our own Canadian Tire assortments. When you visit your local Canadian Tire store, our associates are always ready to assist you in picking up the tree and the ornaments from the aisle, that you choose to design your virtual tree. But as for the actual decorating–we’ve left the best part for you.

While you can’t design multiple trees at once, there’s no limit to the number of times you can use the VR Tree Decorator. Every time you design a tree, you can choose to receive an email with the link to the wish list of items that you choose to design your tree. Once you're ready, click on that link, maybe take a print out, and head to your local Canadian Tire store, our associates are always ready to assist you in picking up the tree and the ornaments from the aisle, that you choose to design your virtual tree.

You can access the VR Tree Decorator through your web browser without downloading anything. If you want to use the Decorator on your smartphone or Meta Quest (Oculus) headset, you can download the app through the App Store, Google Play Store, and Oculus Store.

No. You can also access the virtual tree editor using your smartphone or web browser. 

While looking through our huge selection of Canvas Christmas ornaments, you can select your favourites to add to the easy-access ornament palette. Once you’ve filled up your palette, your selections will be right there at the edge of the screen, so you can access them without having to search through our inventory.

Once you’ve found all the clues, you’ll receive an 6 digit code that lets you enter a contest for a chance to win an NFT!

The VR Tree Decorator gives you access to 150 unique decorations from Canadian Tire’s Canvas brand. But we have over 800 options in store and online. So if you can’t find what you're looking for in the VR Tree Decorator, odds are we have what you need in our regular inventory.

To move the camera in the web-based version of the VR Tree Decorator, just move your mouse within the virtual decorator.

Yes! Whether you have an iPhone or an Android smartphone, you’ll be able to find the app in your phone’s app store. Simply download it and start designing. If you don’t have a smartphone, try the web experience and design your tree on your computer’s online browser, like Google Chrome, Safari, or Firefox.

You can simply tap on an ornament that’s placed on the tree to remove it. If you want to use the same ornament again, you can add it back to the palette and drag it back on to the tree.

To move the camera in the smartphone app, use the onscreen controls located on the right-hand side of the screen. Just tap and drag in the direction you want to turn the camera.

Once you find an ornament you like, you can select it and add it to your palette. From there, just click (browser) or tap (smartphone) the ornament and drag it onto the tree.

If you think you see a clue in the Virtual Environment, all you need to do is move the camera to look at it, then click or tap to activate it.

You can remove an ornament from the tree by simply picking it out, like you would do in real life. You can toss away the ornament or just let it drop, don’t worry you won’t be breaking anything!

If you’re using a VR headset, just look around like you normally would. The camera will follow your head movements.

Use your left hand to pick up decorations from the pallete and place them on the tree. The available anchor points will automatically light up when your hand is close to them and you can choose to place the ornament on any of them.

If you’re using a VR headset, just look around like you normally would. The camera will follow your head movements. 

If you’re using the VR decorator, you will be able to add ornaments to your pallet on your left hand and use your right hand to pick up decorations from the pallet and move them to the tree.

Once you complete all the challenges, you will see an 6-digit code that you can click to go to NFT redemption portal and find out if you are one of 100 lucky winners to receive an NFT.

Please ensure you have completed all the steps after entering your 6-digit code. Once you follow through the steps and submit the confirmation form, you should see the NFT in your wallet within 48 hours.

Don’t fret! Once you are eligible to claim an NFT, you have 72 hours to create a wallet and share the wallet id and complete the subsequent steps before it is transferred to your wallet.

You will be required to provide an email address so we can email you your unique 8-digit code so you never have to remember it! You can simply click the link provided in the email to be led to the NFT redemption site where you can find out if your code won you an NFT or not.

Congratulations on being the owner of one of our 100 exclusive NFTs! Now that you have a super rare NFT, you can either keep it as memorabilia or transfer it to someone else.